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Nathan LeMay

Founder and Owner

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Lisa LeMay

Co-owner

1 Review

Rebecca LeMay

Office Manager

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Jonathan LeMay

Project Manager/ Supervisor

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Keith Fournier

Lead installer

16 Reviews

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26 Airport Drive
Westfield, MA 01085

413-562-0054

Google Rating
4.9
Based on 869 reviews
A Plus HVAC Inc
A Plus HVAC Inc
4.9
JoAnn Orluk
JoAnn Orluk
19:56 02 Jun 23
Always professional and pleasant technicians:)
Dan R
Dan R
14:25 02 Jun 23
Excellent job, thank you!
Susan Kenney
Susan Kenney
23:27 01 Jun 23
Quoted new furnace and A/C unit
Kristina Marano
Kristina Marano
22:35 01 Jun 23
What a fantastic company! From the quote to the finished product; I couldn’t be happier! Prompt, professional, personable, knowledgeable, affordable! The work was done the day promised, in less time than quoted and if I didn’t see the minisplits, Idk if I would have known they were here, the rooms they worked in were spotless when they left. Everything is working beautifully. I would highly recommend this company for any HVAC needs!🌟 🌟🌟🌟🌟
Melissa Leary
Melissa Leary
20:49 31 May 23
Excellent people to hire; professionals at their finest! Through MassSave I found A Plus HVAC & couldn't be happier with the heatpump condensing unit that was installed.
Tim B
Tim B
19:23 31 May 23
florab02
florab02
18:01 31 May 23
I bought my house in August 2022. This winter I called the installers of the furnace to come and do a yearly maintenance. The installers were Spark A Arc from Westfield. They refused to answer my calls. I called A+HVAC and they were here within a week. The technician was professional, and answered all my questions. I signed up for the yearly maintenance on my heating and air-conditioning system. Thank you. I’m happy to be part of your family.
screamer56
screamer56
19:15 30 May 23
BECKET JOSEPH
BECKET JOSEPH
14:10 30 May 23
B Mc1
B Mc1
17:52 29 May 23
Always great with timing, professional, and accurate with what they recommend and install, have had a complete HVAC system installed in 2016 and no problems with the equipment nor installation
travis Koslowski
travis Koslowski
18:03 26 May 23
Great job with the estimate all questions answered very professional and productive 👍
Chris
Chris
13:11 26 May 23
David Reyes
David Reyes
12:25 22 May 23
Awesome since the day I contacted them will recommend
Kelly Simon
Kelly Simon
17:48 21 May 23
Marc was very thorough and professional, making everything clear and easy to understand.
Susan Bolduc
Susan Bolduc
18:56 19 May 23
Our technician, Edward Henry, quickly repaired our problem and answered all of my questions in a way I could understand. He's been here before and is always pleasant and knowledgeable.
David Moorhouse
David Moorhouse
15:54 19 May 23
Alfred Plc
Alfred Plc
21:07 17 May 23
Marc was great. Very professional
Debbie Garland
Debbie Garland
12:50 16 May 23
We are very pleased with the installation of our new Mini Split Ductless Heat and Airconditioning system. Every bit of the process from the start with Joe Czarnik in sales to job crew Keith and Dave went smoothly til the project was done. Very professional and always answered our questions or concerns. We will not hesitate to hire A Plus HVAC again for any of our future projects or needs.
David Porcelli
David Porcelli
12:39 11 May 23
Jeff was kind, knowledgeable and professional.
Christopher Moylan
Christopher Moylan
10:59 11 May 23
Called after waking early on a Sunday morning to no heat. A human actually answered and took my info and phone number. Got a return call from the technician about an hour later and he was at my door within an hour after that. Heat was restored shortly thereafter. The definitely earn the name A-Plus
Katie Eubank
Katie Eubank
16:28 09 May 23
They put in a new heating and cooling system. They were very professional and did a great job!
Marie Oconnor
Marie Oconnor
13:49 09 May 23
Mark Mahoney
Mark Mahoney
19:27 08 May 23
Nearly 5 months ago, A Plus HVAC installed a supplemental high-efficiency HVAC system to heat/cool an upper floor. A Plus offered me a variety of options to fit my budget and there was available financing. When the crew arrived to perform the installation, they worked diligently and completed the installation within the promised time. The system has been working great and the town inspector complimented the quality of the workmanship. I've also used A Plus HVAC to perform maintenance on my home's primary HVAC and the technician worked to the same standards. I highly recommend you consider using A Plus HVAC for your next project.
Chris Brewer
Chris Brewer
18:31 05 May 23
Joe Chambers
Joe Chambers
13:50 05 May 23
Sue Meehan
Sue Meehan
16:52 03 May 23
Excellent
Patricia Garvey
Patricia Garvey
19:33 02 May 23
Jeff was courteous and professional, very knowledgeable and helpful. Did a great job and we would certainly use them again if necessary. A Plus HVAC is highly recommended by us!
Fred Gamber
Fred Gamber
15:19 01 May 23
Excellent scheduling, excellent service, tech was friendly knowledge and did a great job for us.They recently (end of March 2023) put in a new central AC unit for us and as with their furnace work this was amazing. Great group of technicians and wonderful to work with on any project like this. I recommend A Plus HVAC Inc to anyone who needs a furnace installed or an AC installed or simply needs some maintenance on those units. Great people in my personal experience.
lise gray
lise gray
18:56 28 Apr 23
Excellent service! Very informative people! On time, and wonderful at listening to one certain concern I had! Shut all doors because of our cats!! They cleaned up perfectly! Nothing left and put everything back!!! Thank you all!!!
Donna Kempe
Donna Kempe
18:32 27 Apr 23
They were great!
Marsha Burek
Marsha Burek
19:10 25 Apr 23
Very easy to talk to, explained the system.Picked up and left everything clean. Done in a timely manner.I would definitely recommend the company
Dennis Klinkowski
Dennis Klinkowski
11:19 25 Apr 23
I met with design consultant Matt Czarnik to get an estimate for both a new heating and cooling system. During our two and a half hour consultation, Matt was extremely thorough, courteous and knowledgeable. He made me feel very comfortable and answered all questions as well. He is indeed an asset to A Plus HVAC!
Judith MacKinnon
Judith MacKinnon
14:13 24 Apr 23
Matthew McEwen
Matthew McEwen
20:19 21 Apr 23
Devon Pelletier
Devon Pelletier
17:29 21 Apr 23
Technician Henry was very professional, and knowledgeable. It takes good people to have a good company.
Jennifer Perry
Jennifer Perry
16:27 21 Apr 23
Brady Lucia
Brady Lucia
18:16 20 Apr 23
Michael Jekot
Michael Jekot
22:27 17 Apr 23
Dawn Lyons
Dawn Lyons
14:02 14 Apr 23
Jeffrey Strube the technician was knowledgeable and was able to fix the issue for us right away. He explained the situation and the fix and was amazing.
Bob Van Wart
Bob Van Wart
16:27 13 Apr 23
We had two mini split heat pumps installed by APlus. They were challenged by the complexity of the install and rose to it beautifully. I highly recommend them.
James Sadoski
James Sadoski
14:22 12 Apr 23
Michelle Garcia
Michelle Garcia
12:35 12 Apr 23
Very punctual and Extremely professional. Very knowledgeable.
David Sparks
David Sparks
21:32 11 Apr 23
I called numerous HVAC businesses/contractors and they were not responsive. I called APlus, they had a HVAC technician at my house the next day. I would do business with them again.
Anthony Aubrey
Anthony Aubrey
20:39 10 Apr 23
Kaitlynn Mello
Kaitlynn Mello
11:40 10 Apr 23
We recently had central air installed. We had a wonderful experience. They were thorough, efficient, and professional!
Keith Swords
Keith Swords
12:24 07 Apr 23
Your serviceman Ed went right to work to systematically debug the problem with my furnace. Found the problem and resolved it in short order. Thanks A Plus.Keith
Debbora Battaglia
Debbora Battaglia
23:31 05 Apr 23
Brian Fioravanti
Brian Fioravanti
19:14 04 Apr 23
A Plus has earned an A+. They correctly diagnosed and fixed the problem. They were prompt and professional, and ensured our heating system was restored to efficient and safe working order.
j warner
j warner
17:41 04 Apr 23
Great experience, thorough, considerate and knowledgeable. A+
Rachel Loiselle
Rachel Loiselle
22:55 03 Apr 23
A Plus HVAC and Jeff were great in coming right out to check my mini split system. Jeff was thorough and helpful in explaining everything. I would definitely use A Plus HVAC again.
Angela Osborn
Angela Osborn
20:13 30 Mar 23
Everyone at A plus was great to work with. They gave us a fair quote, they were very timely, and communicated well. The team left the area they worked in spotless.
Henry Lanouette
Henry Lanouette
12:48 23 Mar 23
We had a mini split heat pump system installed by A+ HVAC. Every bit of the process was extremely professional and easy. Not only did they design our system specifically to meet our needs. But they worked with us to obtain a special loan as well as the rebate offered for such a system.The sales person did a great job, explaining everything we needed to know. The technicians were amazing, both in their work and their attitudes. They were on time in uniform, and they cleaned up as they went never leaving a mess at all. As soon as one hole was drilled, someone was there with a vacuum cleaner to clean up.After the installation, the lead installer spent time with us, making sure we understood how to use the system, and he answered any questions that we might have.I’m very glad we hired A+ HVAC, and will use them again if need be.
Dave Dones
Dave Dones
19:46 22 Mar 23
He looked at a furnace that wouldn't run and make an assessment,,,,,
Andrea Verrengia
Andrea Verrengia
17:25 22 Mar 23
Brenda lane
Brenda lane
21:18 21 Mar 23
Carol Ouellette
Carol Ouellette
00:54 21 Mar 23
John Lavin
John Lavin
16:37 20 Mar 23
The technician Jeff did a great job … very professional
Charles Furey
Charles Furey
20:37 16 Mar 23
Jose Negron
Jose Negron
20:13 16 Mar 23
They did a great Job! Definitely happy with there services
Ken Blanchard Jr
Ken Blanchard Jr
15:23 15 Mar 23
The tech showed up on time, quickly analyzed the issue and explained to me what the indicators on the panel meant and how to reset the system
gerard mcenany
gerard mcenany
14:49 15 Mar 23
A-Plus just left my home after some vent repair and adjustment. I had a tech name, Jeff. Jeff was polite, responsive, clean working and professional. He was even reasonably timely to the appointment despite the recent blizzard that left many without power or completely snowed in. The administrative team has been excellent. I would definitely use them again and would recommend them to folks who need HVAC work completed. Very detailed and direct team - no convolution.
Robert Comire
Robert Comire
17:48 10 Mar 23
Ed was a class act. Professional, honest and service oriented. I would highly recommend.
Joseph Ricker
Joseph Ricker
13:06 10 Mar 23
Excellent service. Timely, professional, friendly--would definitely use them again.
Laura Ferguson
Laura Ferguson
18:23 09 Mar 23
Quick to respond and very informative about steps needed on maintaining my system.
Stacee Mills
Stacee Mills
18:14 06 Mar 23
Felt comfortable with Ed’s diagnosis and pricing. Would highly recommend for an honest business. Will be using A+ again, if needed.
Michael Laga
Michael Laga
15:17 05 Mar 23
Mitchell TALBOT
Mitchell TALBOT
01:32 04 Mar 23
Dominique Fryar
Dominique Fryar
20:07 03 Mar 23
Great customer service and very knowledgeable!
Linda Heinze
Linda Heinze
13:29 03 Mar 23
Thorough and efficient.
Ramona Craig
Ramona Craig
21:22 02 Mar 23
I was very pleased with the service I received, I would recommend them anytime
Stephanie D
Stephanie D
16:50 01 Mar 23
Ed was great! He found the problem quickly, was professional, informative, and gave me some advice on standard maintenance of the rest of my radiators. Great service.
Glenn Ellithorpe
Glenn Ellithorpe
16:17 01 Mar 23
Tom Fredette
Tom Fredette
15:11 27 Feb 23
Service was excellant
Keith Davis
Keith Davis
20:58 24 Feb 23
Horrible experience came out to my house five times for the same problem Mini split system freezing up never fixed it in all charged me $1,500.
Michael Bagge
Michael Bagge
12:19 24 Feb 23
Jenny Alvarado
Jenny Alvarado
17:13 23 Feb 23
I would totally recommend their services to my family and friends. Very satisfied with the service. I had 3 heating system maintenance.
clifton mack
clifton mack
12:52 23 Feb 23
The technician was very professional they installed the new furnace and clean up all the debris I would recommend them to a family member or friend great job guys.
Blossoming Acres
Blossoming Acres
21:32 22 Feb 23
Very pleased, furnace is running like a champ!
Kris Cook
Kris Cook
18:16 22 Feb 23
Keith is amazing. Had my heat up and working in no time
Richard Scott
Richard Scott
14:14 19 Feb 23
Rinchenkhar Rinchenkhar
Rinchenkhar Rinchenkhar
20:07 17 Feb 23
We feel lucky that we found A plus and they are very professional, reasonable and very knowledgeable in what they do! A plus won’t disappoint you if choose to go with them. Great customer service as well!
Dave Brodeur
Dave Brodeur
19:41 17 Feb 23
Theresa Ryan
Theresa Ryan
17:50 16 Feb 23
John and his crew were amazing! Honestly, the whole experience from start to finish has probably been the best and most streamlined experience we’ve ever had with a contractor. If I could give 6 stars I would!
Jason Schrecke
Jason Schrecke
16:16 13 Feb 23
Dan
Dan
13:41 13 Feb 23
Ed Henry is a an outstanding HVAC technician. He explained everything to me in a way that understood. He was very friendly, professional and courteous of my property.
Ryan Murray
Ryan Murray
17:56 10 Feb 23
A Plus HVAC did a phenomenal job. Very professional and friendly. Everyone involved was wonderful. They took the time to explain things to me and answer any of my questions. Anywhere they had worked was left spotless when they were finished. I certainly appreciate how they treated me as a customer and how well a job they did in taking care of my HVAC needs. I wouldn't hesitate to use them again when the time comes.
Paula LeClair
Paula LeClair
16:39 10 Feb 23
Everyone on the team was amazing. Very professional, personable and courteous. We converted from an oil system to a heat pump system and could not be more satisfied. I would highly recommend them, their service ranks 5+ stars.
Joan Paris
Joan Paris
19:59 08 Feb 23
Jeffrey was thorough and knowledgeable. Exceptionally patient and persevering. Explained the process in detail and worked diligently to resolve the call. A Plus HVAC went above and beyond the traditional role of an HVAC company to meet the need of the call, foster a trusting relationship and to stand behind their guarantee of A plus response and performance. Thank you, friends!
Roberto Jimenez
Roberto Jimenez
15:38 08 Feb 23
Marc was very professional and on time. He saw something wasn’t right and made sure he fixed it and told me about it. I am now a member thanks.
Bill Schwerdtfeger
Bill Schwerdtfeger
21:35 07 Feb 23
After a heat pump installation by another vendor we found we had a system that was not installed properly. The installer refused to communicate with us. We called A Plus and within 24 hours they sent Jeffrey to trouble shoot the system and correct the problems. Jeff is very knowledgeable, got the work immediately and corrected the problem. Jeff is a true professional and we would recommend him and A Plus to anyone. Our only regret is that we did not have A Plus to the installation to start with.
Sheila
Sheila
01:25 06 Feb 23
We were having no hot water or heat.. and Keith was sent to take a look. A day after, my whole basement was flooded and I’ve incurred large costs trying to fix my basement. Keith showed up that second day and “drained” water stating that the issue was resolved but that was not the case. We had to use a different company to replace the system and had to replace our carpets due to too much water damage. Despite having such a horrible experience, I’ve just received a $200 bill for who knows what.
Christopher Dancy
Christopher Dancy
19:02 05 Feb 23
These guys are always timely and provide great service. I don’t use anyone else for HVAC related purposes
Peggy Baker
Peggy Baker
01:37 05 Feb 23
Keith Fournier was amazing! He replied to us within hours of our call and he did not stop until our heating system was fixed! We really appreciate all that he did to get us heat on the coldest day of the season…… thanx so much!
Brian Gannon
Brian Gannon
17:35 04 Feb 23
Rick Huntington
Rick Huntington
16:41 04 Feb 23
Installed ERV (energy recovery ventilation) system and a higher capacity air filter. Excellent technicians and sales effort. Low key and friendly.
Steve Walbridge
Steve Walbridge
15:08 04 Feb 23
We’ve had multiple problems with our system the last couple of years and with it being a fairly new A Plus system that has been quite disappointing. But today was our first malfunctioning issue this year - again, disappointing but Ed came right out, was very helpful and even came back with a space heater for temporary relief. And it was nice to have Lisa be so responsive.Thank you
Off The Pike
Off The Pike
20:08 03 Feb 23
Out old furnace from 1985 finally started making really bad noises. So my wife called for an estimate. Matt showed up did his inspection and gave us the options. He was very nice and was very helpful on giving us the 3 best options and we figured out what worked for us. They do finance so we were able to go that route and did a new gas furnace unit and central air unit inside and A/C coil. They came yesterday right on time very good communication on when they were coming and who was gonna show up. Keith and his co-worker had the old beast of a furnace and all the old duct work out of the basement like nothing. They were both very organized and kept everything clean. Considering my basement isn't that great right now lol. They got the heat side running and came back today right on time and did all the final electrical install and the outdoor A/C coil assembly and finished the air intake duct work. Everyone that worked this job from the Keith and his co-worker to the electrician and the gentleman that made all the new duct work was excellent. Keith I still dont know how you didn't freeze to the ground putting that A/C coil in with the wicked wind and cold we had lmao. I will definitely be referring you guys to everyone that askes me who to call for HVAC work. Thank you all again it is greatly appreciated.
Jessica Frimpong
Jessica Frimpong
18:24 02 Feb 23
They are a very friendly and professional company. They came on time and were very helpful and knowledgeable. Marc was my service tech and he was very nice and informative. I will continue to use them and just joined their membership. I highly recommend them.
Susan Sorabella
Susan Sorabella
14:58 31 Jan 23
Excellent as always
Carolyn Martinez
Carolyn Martinez
17:51 27 Jan 23
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